'A counsellor's pocketbook and a useful companion to students on courses up to counselling skills certificate level.' Counselling and Psychotherapy Journal'I believe this book is a must for every counsellor's library. It illustrates clearly the techniques, process and goals of counselling, and is spiced with interesting and entertaining case studies. Supervisors and teachers will find it useful to guide their students and experienced counsellors will be reminded of the basics in this excellent book.' Dr John Gunzburg, Melbourne, Australia.

Drawing on their numerous years experience as counsellors, tutors, and writers, Jan Sutton and William Stewart introduce readers to the basic principles that underpin counselling practice; provide insight into various counselling approaches; clarify the nature of counselling and the role of the counsellor, and assist readersto develop a repertoire of key counselling skills andqualities, such as active listening, genuineness, unconditional positive regard, empathy, goal-setting, etc. They also address the important issues of ongoing supervision to enhance counselling practice, and counsellor self-care to reduce the risk of burnout.

Illustrations, table, sample forms and letters; Foreword; Preface; 1. Exploring Counselling; 2. Exploring Essential Counsellor Qualities; 3. Developing Self-Awareness; 4. Helping the Client Feel Safe; 5. Helping the Client Explore the Problem (Part 1); 6. Helping the Client Explore the Problem (Part 2); 7. Helping the Client Understand the Problem; 8. Helping the Client Resolve the Problem; 9. Terminating the Counselling Relationship; 10. Counsellor Self-Care; Appendix 1 Sample Forms and Letters; Appendix 2 Suggested Responses to Exercises; Appendix 3 Important People in the Development of Counselling; Glossary; Useful Websites; Further Reading; Index.